Ontraport and app login broken

Incident Report for Ontraport

Resolved

Issue with db routing service. Fixed and monitoring
Posted Nov 12, 2026 - 10:36 PST

Update

We are continuing to investigate this issue.
Posted Nov 12, 2026 - 10:33 PST

Update

We are continuing to investigate this issue.
Posted Nov 12, 2026 - 10:32 PST

Investigating

We are currently investigating this issue.
Posted Nov 12, 2026 - 10:31 PST
This incident affected: Backend Services (API) and Client Facing (Ontraport Login, Landing Pages).