Resolved -
This issue has been resolved.
Oct 24, 18:17 PDT
Update -
We are still waiting for DNS updates to fully propagate. Roughly 80% of impacted traffic has been addressed.
Oct 23, 16:09 PDT
Update -
We have resolution of the issue; continued monitoring and ongoing confirmation that the fixes are fully functional are currently underway.
Oct 22, 12:38 PDT
Update -
We are waiting for a resolution from a 3rd party. In the meantime, we are observing the Email Delivery systems to ensure that the impact is as minimal as possible.
Oct 21, 15:21 PDT
Monitoring -
We are currently experiencing partial delays in some outbound email delivery due to a DNS issue with one of our service providers.
Email delivery may be delayed for some recipients. Affected messages are automatically retried until successful or until a 12-hour retry window expires.
Oct 21, 12:19 PDT