All Systems Operational
Backend Services Operational
90 days ago
100.0 % uptime
Today
API ? Operational
90 days ago
100.0 % uptime
Today
Email Delivery ? Operational
90 days ago
100.0 % uptime
Today
Payment Processing ? Operational
90 days ago
100.0 % uptime
Today
Automation ? Operational
90 days ago
100.0 % uptime
Today
Client Facing Operational
90 days ago
99.99 % uptime
Today
Ontraport Login ? Operational
90 days ago
99.99 % uptime
Today
Landing Pages ? Operational
90 days ago
100.0 % uptime
Today
Payment Forms ? Operational
90 days ago
100.0 % uptime
Today
Lead Generation Forms ? Operational
90 days ago
100.0 % uptime
Today
DNS ? Operational
90 days ago
100.0 % uptime
Today
Ontraport Application ? Operational
90 days ago
99.99 % uptime
Today
Hosted Wordpress Sites ? Operational
90 days ago
100.0 % uptime
Today
Ontraport Website ? Operational
90 days ago
99.99 % uptime
Today
Isolated Operational
90 days ago
99.98 % uptime
Today
Isolated Accounts ? Operational
90 days ago
99.98 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Email Delivery Systems Maintenance Mar 9, 2024 07:00-08:00 PST
Update - We will be undergoing scheduled maintenance during this time.
Feb 29, 2024 - 17:47 PST
Update - We will be undergoing scheduled maintenance during this time.
Feb 29, 2024 - 17:46 PST
Scheduled - There is a maintenance event at one of our datacenter locations that will have an impact on our mail sending on 2024/03/02 at 07:00-08:00 PST. The expected maintenance window is 1 hour, but may complete in less time.

Email processing will continue to operate during this window and will be queued for sending as normal, however, the emails queued will not be sent until after the maintenance window is complete. Once complete, emails will flow normally.

Feb 29, 2024 - 17:23 PST
Past Incidents
Mar 1, 2024
Resolved - No further issues have been observed. Closing this incident as resolved.
Mar 1, 16:13 PST
Update - We are continuing to monitor for any further issues.
Mar 1, 12:51 PST
Update - We have identified some additional issues and are applying fixes. Issues are, currently, isolated to specific accounts and are being addressed.
Mar 1, 11:10 PST
Monitoring - Servers have been restored and have been stable; we will continue monitoring this issue.
Mar 1, 09:53 PST
Identified - A database update has failed resulting in isolated accounts being impacted. We are aware of the issue and recovery is already underway.
Mar 1, 09:40 PST
Feb 29, 2024

No incidents reported.

Feb 28, 2024

No incidents reported.

Feb 27, 2024

No incidents reported.

Feb 26, 2024

No incidents reported.

Feb 25, 2024

No incidents reported.

Feb 24, 2024

No incidents reported.

Feb 23, 2024

No incidents reported.

Feb 22, 2024
Resolved - This incident has been resolved.
Feb 22, 14:00 PST
Update - We have released some fixes that should prevent this from occurring again. As before, we will continue monitoring, but has been operational since the last update.
Feb 22, 13:59 PST
Monitoring - Recovery has been completed. We will continue to monitor the impacted systems until we are certain that the issue has passed.
Feb 22, 13:13 PST
Identified - We are seeing some database related issues that may be preventing access to some accounts. The issues have been identified, and restoration efforts are underway.
Feb 22, 13:08 PST
Resolved - This incident has been resolved.
Feb 22, 08:44 PST
Monitoring - A database failure resulted in lack of access to the Ontraport application. While services are currently restored, we will continue to monitor for any lingering issues.
Feb 22, 08:41 PST
Resolved - Had an issue with our main login handler causing accounts unable to login
Feb 22, 08:00 PST
Feb 21, 2024

No incidents reported.

Feb 20, 2024

No incidents reported.

Feb 19, 2024

No incidents reported.

Feb 18, 2024

No incidents reported.

Feb 17, 2024

No incidents reported.

Feb 16, 2024

No incidents reported.