Database Issue

Incident Report for Ontraport

Resolved

Issue has been mitigated. All accounts affected have been moved to a new more performant box
Posted Feb 18, 2023 - 10:11 PST

Update

We are continuing to work on the issue.
Posted Feb 18, 2023 - 08:56 PST

Update

We are continuing to work on a fix for this issue.
Posted Feb 18, 2023 - 08:55 PST

Identified

Experiencing an issue with the same part of our database infrastructure that had issues earlier; We are working on a fix.
Posted Feb 18, 2023 - 07:07 PST
This incident affected: Isolated (Isolated Accounts).