Delays on some email sends

Incident Report for Ontraport

Resolved

Issues should be resolved; we will continue to observe the delivery latency and act accordingly.
Posted Mar 06, 2023 - 12:07 PST

Monitoring

Email queues are draining, and we are continuing to make changes to reduce latency events like this one.
Posted Mar 06, 2023 - 10:16 PST

Identified

We are currently looking into an issue with sending delays for isolated email segments. Emails are sending, but might experience a delay.
Posted Mar 06, 2023 - 08:56 PST
This incident affected: Backend Services (Email Delivery).