Update - We are still waiting for the 3rd party to resolve their failed DNS configuration.
Efforts to move affected accounts off of the impacted IPs is continuing.
Oct 27, 2025 - 18:38 PDT
Efforts to move affected accounts off of the impacted IPs is continuing.
Oct 27, 2025 - 18:38 PDT
Identified - We are experiencing rDNS failures related to a 3rd party and are actively working toward a resolution. This affects a small amount of traffic and would look like latency in delivery, or possible failure to deliver over time, for affected accounts. Most accounts are not affected by this issue.
As this is the second time in a short time span, we are moving traffic (where possible) to other pathways while waiting for a more permanent solution.
Oct 27, 2025 - 10:30 PDT
As this is the second time in a short time span, we are moving traffic (where possible) to other pathways while waiting for a more permanent solution.
Oct 27, 2025 - 10:30 PDT
Backend Services
Degraded Performance
API
?
Operational
Email Delivery
?
Degraded Performance
Payment Processing
?
Operational
Automation
?
Operational
Client Facing
Operational
Ontraport Login
?
Operational
Landing Pages
?
Operational
Payment Forms
?
Operational
Lead Generation Forms
?
Operational
DNS
?
Operational
Ontraport Application
?
Operational
Hosted Wordpress Sites
?
Operational
Ontraport Website
?
Operational
Isolated
Degraded Performance
Isolated Accounts
?
Degraded Performance
HTTPS Certificate Issuance
?
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.